With over 20 years of market presence, we are familiar with the challenges our customers face. As experts in areas such as Cloud, Data Engineering, AI, MobileDevelopment, and UX/UI Design, we develop customized software applications for medium-sized and large enterprises. 

We are currently looking for a Senior UX Researcher (all genders) to join us at the earliest opportunity. The ideal candidate not only excels in UX research but also brings in-depth expertise in Fullstory to drive data-driven, strategic decisions for UX/UI optimizations.

Your task

• Planning and conducting UX research projects with a special focus on Fullstory analyses
• Applying qualitative and quantitative research methods to generate insights that directly contribute to strategic implications and recommendations for UX/UI improvements
• Collaborating closely with product managers and designers to effectively integrate insights from existing tracking systems, such as Fullstory Insights, into the product development process
• Developing and presenting comprehensive UX strategies to optimize the user experience and interface designs
• Additionally, your responsibilities will include creating user-centered personas, scenarios, and user journeys to enhance the understanding of user needs

Your profile

• You have extensive experience in UX research utilizing qualitative and quantitative methods
• You possess demonstrable expertise in Fullstory and comparable tools such as Hotjar and UserTesting
• Experience in identifying and optimizing SEO scores would be preferred
• You have the ability to analyze complex data and derive clear, strategic recommendations for UX/UI improvements
• Your profile includes exceptional communication skills to present research findings comprehensibly and persuasively at various levels
• You are open-minded, enjoy interdisciplinary teamwork, and approach your tasks with passion